Courses for Dental Practice Office Managers, Teams, & Drs
At GGPC institute, we’re dedicated to:
Empowering dental practice office managers and teams by providing the expertise, resources, and support they need to excel and advance in their careers.
Our commitment to your growth and success is at the heart of everything we do, ensuring you have the tools to grow in your role.
We believe in continuous learning and provide a safe, supportive space to help you develop new skills you can immediately apply in your role.
Our intimate course settings ensure personalized attention, and our hands-on approach means you’re not just learning concepts—you’re practicing real-world scenarios that make an immediate impact on your day-to-day work. At GGPCi, we’re not just about teaching; we’re about helping you learn, apply, and grow.
Book Geri to Speak
Geri Gottlieb, founder and CEO of GG Practice Coaching & Development, is a sought-after speaker on leadership, team building, systems and processes (SOPs), and more. Geri holds certifications in various leadership tools, has over 30 years of experience in the dental field, and is dedicated to helping dental professionals achieve success through tailored presentations that meet their unique needs.
Leadership & Management Continuum
The Leadership & Management Continuum is a unique program specifically designed for office managers and admin leaders at all stages of their careers. Offering a series of courses filled with practical, real-world content that attendees can immediately apply in their day-to-day roles. Through interactive discussions, case studies, and hands-on exercises, participants will engage with material that’s not just theoretical, but actionable.
Retreats & Courses
GGPCi offers office team retreats and courses designed to help dentists and their teams strengthen staff relationships and foster a more cohesive team dynamic.
We also offer specialized retreats for dentists and their spouses on navigating the personal and professional challenges of working closely together, based on the popular course From Huddle to Cuddle: The Challenges of Dental Spouses Working Together—or Not.
GGPC Admin Study Club
The GGPC admin Study Club is a virtual community designed for office managers and administrative leaders in dental practices, specifically for GGPC clients and GGPCi attendees. With eight programs offered annually, the club provides valuable opportunities for professional development. Each course is tailored to address current topics in practice management and is structured around lectures and peer discussions.
UPCOMING 2025 COURSES
February 28-March 1 Palm Springs, CA
Level 1: For first-time attendees
Managing vs. Leading: Learn the key difference and why it matters and when to do both.
Human Resource Essentials—101: A quick overview of essential HR knowledge every office manager should have, whether directly involved in HR or not.
Identifying Key Metrics— The Why’s, What’s & Huh’s?: Understand key performance indicators (KPIs), why they’re important, and how to use them effectively.
Facilitating Effective Meetings: This class will bring together Level 1 and Level 2 participants to explore strategies for eliminating the dread of team meetings. Afterward, the groups will split, with Level 1 focusing on strategies for leading effective team meetings, while Level 2 will dive into implementing Standard Operating Procedures (SOPs) to streamline workflows and enhance productivity.
Pearls Session: This class brings together Level 1 and Level 2 participants for a peer-based learning session, offering a unique opportunity to connect, collaborate, and learn from one another.
Level 2: Completing Level 1 is a pre-requisite for attending this course
Discover Your Working Genius: Understand how different strengths impact systems, processes, and project completion.
HR Essentials 2.0: Annual Policy & Benefits Review: Learn how to conduct a comprehensive annual review of your HR manual, benefits, and policies to ensure alignment with your practice’s vision, while also exploring the importance of Benefit Compensation Reviews for team clarity and compliance with evolving laws.
Facilitating Effective Meetings & SOPs : This class, with participants from Level 1, will focus on strategies to eliminate the dread of team meetings. Afterward, Level 2 will break out separately to introduce Standard Operating Procedures (SOPs) aimed at creating a more efficient workflow.
Understanding KPIs: Learn how to interpret financial numbers and KPIs, when to bring them to your doctor, and how to use them to inform decisions.
Pearls: This class brings together Level 1 and Level 2 participants for a peer-based learning session, offering a unique opportunity to connect, collaborate, and learn from one another.
Geri Gottlieb / CEO & Founder
Kim Bates / Systems & HR Expert
Tiffany Dalton / Admin Trainer
Shaida Haberlach / Dir. of Projects
“The small, intimate, nature of this conference really helped everyone feel comfortable and confident to share openly and honestly. It was an amazing experience to network, learn from and lean on such strong leaders in this field.”
Aubrey J.
"This is hands down one of the best courses I have taken, ever. I am so happy that I was able to be apart of this weekend, and I truly enjoyed every minute of it."
Christina M.
"The topics were perfect for managers. I really enjoyed being able to engage with the speakers as well as other managers in my field."
Jane D.
"I love having real life scenarios when being taught. I loved getting to interact with the other leaders that were there, share stories, and build that network."
Shelbi T.
"You are all AMAZING, and I am so grateful to have had the opportunity to learn from you all."
Abby P.
