Course Topics

  • Good for All team or Drs & Leaders Only

    Build trust. Be vulnerable. Embrace conflict. Be accountable. These are just a few of the prescriptions practice management coaches often write for dental practices seeking to create a winning and cohesive team. Certainly, these actions or attributes are important, even vital, to the functioning of a great team. But where does it start? How do we acquire them? The strength of the team is each individual team member, and the strength of each team member is the team. Zen master Phil Jackson, one of the winningest coaches in the history of basketball, says, “In order to build and be a truly effective (winning) team, we must start with ideal team players.” In this interactive and hands-on presentation, Geri, will use her 30+ years in the dental industry to discuss and teach the core essence of the ideal team player and a winning cohesive team.

  • Good for All Team or Any Group

    Have you ever found yourself wondering why communication is so hard, or experienced the frustration of feeling like your message isn't getting through? Do you wish you could read people's minds or understand their actions?

    Join Geri Gottlieb in this interactive and captivating program designed to help you do just that (or at least come close)! During this session, Geri will guide you through the fascinating world of DiSC® styles. By understanding your own unique communication style and learning to identify the styles of those around you, you'll gain practical knowledge that will empower you to eliminate misunderstandings and foster harmonious relationships. Imagine being able to build stronger relationships, resolve conflicts more effectively, and enhance collaboration with anyone—colleagues, patients, friends, and family members. Geri's expertise and engaging approach will leave you inspired and equipped with effective strategies and techniques that can be immediately applied in your daily interactions. You'll gain a deeper understanding of yourself and others, enabling you to adapt your communication approach for maximum impact. Get ready to discover new ways to connect, influence, and inspire others.

  • Good for Drs and Spouses who work in the practice

    This presentation explores the unique dynamics and challenges that arise when spouses work together in a professional setting. It delves into the balance between personal and professional roles, the potential for conflicts, and how to maintain a healthy relationship both at work and at home. Key themes include communication strategies, setting boundaries, managing stress, and fostering collaboration without letting workplace issues affect the personal relationship. Through her own real-world examples and that of her clients, colleagues  and expert insights, Geri will provide valuable tools for couples to navigate the tricky transition from partners in business to partners in life.

     

     

     

  • Good for All team or Drs & Leaders only

    The data today on employee retention is pretty bleak. In fact, the data tells us that 75-85% of employees “quit” within the first 90 days! Organizational success is about people success. And when it comes to people success, hiring is only half the battle. The other half is retaining them. How we welcome in and onboard our new team members are critical. Good people are necessary to consistently deliver the quality care and the culture you strive for—you can’t do it alone. Finding and retaining talented individuals has become more challenging than ever. Simply throwing money at the problem won't solve it or make it disappear. Statistically, when effort, time. and energy are put into effective onboarding, it leads to increased job satisfaction, improved performance, higher engagement levels, and ultimately, long-term employee retention. That’s a smart use of your time and energy—that’s a smart investment!

  • Best for Office or Team Leaders and Managers

    Effective systems are the cornerstone of a smoothly running and efficient practice. During this session, Geri will explain the "why" behind written systems and protocols, emphasizing their crucial role in your leadership and management. She will guide you through the process of constructing a comprehensive written system, providing valuable insights on what to include and how to make it stick. By joining this session, you'll gain practical insights and strategies that can be implemented immediately within your practice.

  • Best for Office or Team Leaders and Managers

    The dental office manager (leader) is one of the most important roles in the practice. From managing day-to-day operations, patient care, supporting and developing the team–the office manager can make or break a practice. The question is, are you just managing or are you a leader striving to take your practice and team to the next level to be the best that you all can be?

Geri Gottlieb is a dynamic speaker specializing in transforming dental practices. With years of experience working alongside office managers, doctors, and practice leaders, Geri delivers actionable strategies and insightful guidance to help teams elevate their performance, improve patient care, and achieve sustainable growth. Her engaging workshops and presentations focus on effective leadership, team dynamics, patient communication, and maximizing operational efficiency.